Who Determines How Work is Performed in Scrum?

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In Scrum, the determination of how work is performed lies primarily with the Developers. This aligns with the Scrum principle of self-organizing teams, where the Team itself has the autonomy to decide the best way to accomplish their tasks within a Sprint. Let’s delve into the roles and collaborative processes that support this decision-making framework:

The Developers Autonomy

The Developers are empowered to manage their own work and determine how to best accomplish their tasks. They are responsible for turning the items in the Product Backlog into increments of value during each Sprint. This autonomy ensures that the team members can utilize their collective expertise and creativity to find the most efficient and effective ways to complete their work.

Role of the Product Owner

The Product Owner’s primary responsibility is to maximize the value of the product resulting from the work of the Developers. They do this by prioritizing the Product Backlog, ensuring it is transparent, prioritized, and well-understood. While the Product Owner sets the direction and priorities, they do not dictate how the Developers should perform their work.

Role of the Scrum Master

The Scrum Master serves as a facilitator and coach for the Developers, ensuring that Scrum practices are understood and helping to remove any impediments that might hinder the team’s progress. They support the Developers in becoming more effective through continuous improvement practices and by fostering an environment of collaboration and open communication.

Collaborative Processes and Events

  1. Sprint Planning: During Sprint Planning, the entire Scrum Team collaborates to define the Sprint Goal, select items from the Product Backlog to include in the Sprint, and create a plan for delivering the product increment. The Developers take the lead in planning the work necessary to achieve the Sprint Goal.
  2. Daily Scrum: In the Daily Scrum, the Developers meet to inspect progress towards the Sprint Goal and adjust their plan as necessary. This event is crucial for maintaining alignment and ensuring that everyone is working effectively towards the same objectives.
  3. Sprint Review: At the end of the Sprint, the Sprint Review involves the Scrum Team and stakeholders in discussing what was accomplished during the Sprint. The Product Owner gathers feedback to inform future work in the Product Backlog, but the Developers retain the authority to determine how to incorporate this feedback into their work practices.
  4. Sprint Retrospective: This event allows the Scrum Team to reflect on the Sprint that has just concluded and identify opportunities for improvement. The Developers, with the support of the Scrum Master, decide on actionable improvements to enhance their processes and performance in future Sprints.

Example: Developing a New Feature for a Mobile App

Let’s walk through a detailed example of how a Scrum Team might determine how the work gets performed during a Sprint:

Scenario: Developing a New Feature for a Mobile App

Context: The Product Owner (PO) has prioritized a new feature for the mobile app: an in-app notification system to alert users about new messages and updates.

Sprint Planning:

  1. Define the Sprint Goal: Enable users to receive real-time notifications for new messages and updates, enhancing user engagement and satisfaction.
  2. Select Product Backlog Items (PBIs):
    1. Enable Users to Receive Notifications for New Messages:
      • Design notification UI for new messages
      • Implement backend service to handle new message notifications.
      • Integrate the service with the mobile app to display notifications.
      • Test the end-to-end notification functionality.
    2. Enable Users to Receive Notifications for Updates:
      • Design notification UI for updates.
      • Implement backend service to handle update notifications.
      • Integrate the service with the mobile app to display update notifications.
      • Test the end-to-end update notification functionality.
    3. Enable Users to Silence Notifications:
      • Design UI for notification settings.
      • Implement functionality to mute notifications.
      • Integrate the mute functionality with the notification system.
      • Test the notification mute functionality.
    4. Enable Users to Reply to Notifications:
      • Design UI for replying to notifications.
      • Implement backend service to handle replies.
      • Integrate the reply functionality with the notification system.
      • Test the end-to-end reply functionality.

Daily Scrum:

Team members discuss progress and adjust plans as needed.

Collaboration and Adjustments: The team continuously collaborates, adjusting their approach to solve challenges efficiently.

Sprint Review and Retrospective:

The team demonstrates the feature, gathers feedback, and identifies improvements for future Sprints.

Conclusion

In Scrum, the Developers determine how work is performed. This self-organizing approach allows the team to leverage their collective expertise and adapt their practices to optimize performance continuously. The collaborative events and the roles of the Product Owner and Scrum Master support this autonomy, ensuring alignment with product goals and fostering an environment of continuous improvement.

By embracing these principles, Scrum teams can effectively navigate the complexities of product development, ensuring high levels of productivity, innovation, and team satisfaction.

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